I just played in two women’s ice hockey tournaments in the last two weekends. We competed at a Women’s C level in the first tournament (MLK tournament in San Jose) and at a B level in the second tournament (in Las Vegas!). Perhaps you can guess the result- we won the first tournament and we lost the second tournament.

Needless to say, two back-to-back weekends of hockey tournaments creates lots of good teamwork blog material. I’ll just start with one for now: Teamwork is about recovering from mistakes.

Let’s face it- everybody makes mistakes. In every second of every shift of a hockey game, you can do something brilliant, do something catastrophic, or do something somewhere in between. You will make mistakes. In fact, if you don’t make mistakes then you may not be taking enough risks or working to the peak of your ability.

So, the question is what happens when you do make a mistake? Of course, you should get back into things and try to recover (it doesn’t help to get down on yourself in the moment!). In addition, this is where teamwork comes in. When you make a mistake, it’s not the end of the world. Rather, it’s an opportunity for your teammates to shine! If your teammate makes a mistake, then you have an opportunity to shine!

Here’s an example: I was playing center. One of my defenders went into the offensive zone to make a play, so I covered back for her. Then there was a turnover. The other team got the puck and their forwards started skating towards our goal. Since I was covering for the defender, I started backing up to cover the play, while thinking hard about being in the right position to cover them. I was feeling pretty good and I was ready for the challenge of breaking up the play on this odd man rush. Then, out of the blue, my skate caught an edge and I fell backwards on the ice. My heart sunk. I thought “Oh $@#%%! They might score!”. I turned over and saw the other team skating hard towards the net. Then, all of sudden, I saw a streak of my teammate’s jersey. She was backchecking hard at full speed… she caught up to the player with the puck… took the puck away from her… and broke up the play! Yay- they didn’t score! Meanwhile I got up and jumped back into the play and the game continued on.

I was really proud of my teammate who totally rocked and saved the team from my mistake! Also, I think that even if my teammate didn’t break up the play, there was a really good chance that my goalie would have saved the day since she was also playing a great game! Of course, I’ll try to make fewer mistakes and stay on my skates next time :) , but it’s great to know that I can count on my teammates in times of trouble.

This is just one split-second example of a teammate covering for another teammate’s mistake. In a fast-paced sports game, mistakes and recoveries happen all the time- even every few seconds. Sometimes it’s blatant and sometimes it’s subtle. The main thing is that it’s all about teamwork- you work to the very best of your ability for your team, and if you or a teammate happen to make a mistake, you get out there to help recover from it and drive forward to create the next great play.

An added bonus is that by knowing that I have great teammates who can recover from mistakes, I know that I can take bigger chances on high-risk, high-reward plays. And, I hope my teammates know that they can do the same since I’ll be covering for them.

Another added bonus is that every time the team makes and recovers from a mistake, the team grows stronger!  It makes teammates appreciative of each other, trust each other, rely on each other, and gain confidence that they can get through even tougher situations together.

The example that I gave was a very blatant and visible mistake and recovery that happened on the ice. Note that mistakes and recoveries happen off the ice as well- in between shifts, in between games, and in between tournaments. In addition, mistakes and recoveries happen in work and in life, and teamwork can help with the recovery. Do you have any great mistake and recovery stories in sports or at work or in life?

Feel free to leave a URL with your comments.

I thought I had it all figured out. I’m doing a house remodel (wish me luck!), and I thought I didn’t need to set up a computer area. After all, notebook computers are awesome. I bought my sister an entertainment notebook computer over the holiday break and it is impressive. I have a small mobile notebook/tablet PC for work since I travel so much. I use my notebook all over the house- at the dining table, on the couch, on a desk, on the floor, and in the bed. And, when I’m out and about I use my little iPAQ handheld to stay connected (actually, I use my iPAQ all over the house too). So, I thought I wouldn’t set up a dedicated computer area, but instead I would set up little charging areas around the house for all my portable devices.

This morning I had a change of heart. I stopped by Fry’s Electronics and I saw a desktop computer with a 30″ LCD display, all on sale for $2000 (yes, it was an HP, but this is an experience discussion, not a sales pitch). The 30″ display was impressive, and seeing it really made me rethink how I will use my computer. All I can say is: Wow- I need it. :)

I think I will set it up in my living room so that it doubles between a full-fledged work area and a secondary entertainment area. TVs are getting bigger, so it doesn’t quite serve as the primary entertainment area. But, since the TV is often sought/fought after, having a secondary entertainment area nearby would be useful.

The other thing I saw at Fry’s was our extreme multimedia entertainment notebook with a 20″ display (HP Pavilion HDX). To be honest, at 15.5 pounds I don’t think I’ll be carrying it with me all around the house, but it sure is impressive on the multimedia front. This would also be a candidate for a combined work/secondary entertainment area.

So, I guess I’ll have to re-think my design and put in a computer area after all.

Much discussion to date about the choice between desktops vs. notebooks  has been around the style of computing experience people want. In the years ahead, I think this decision will be based on the style of display experience people want.

Does having an affordable, sleek 30″ display change your view of how you would use your computer?  If so, how?  I’d love to hear your thoughts on this.

Please feel free to leave a URL with your comments.

I came across an announcement for the following workshop: Workshop on Designing Cute Interactive Media in conjunction with the ACM conference on Designing Interactive Systems.

ACM is the premier professional research society for computer scientists. I think it is quite a statement that the broader research community is recognizing design, experience, and human emotion as bona fide research topics. Cuteness is being recognized as research by the research community!

In my mind, user adoption is the ultimate indicator of a technology’s success, and adoption is driven by having a great user experience. The research discussed in workshops like these will help us understand and eventually formalize the coupling of experience and technology. Understanding how to provoke human emotions like cuteness will help identify new research directions and drive technology adoption.

Congratulations to the researchers who were pushing these ideas in their work before it reached broader acceptance! For example, 2007 was the 25th anniversary of CHI. Clearly your efforts are paying off!

What do you think?  Is studying “cuteness” research?

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It's the time of year to reflect on the year behind and think about the year ahead. As I reflect on the last year, I realize that my most valuable accomplishments were not necessarily the accomplishments themselves, but the learnings that were behind them since it is those learnings that you carry with you into the new year and for the rest of your life. So, here's a little tip for setting goals and resolutions that will last you a lifetime.

For example, you could set a New Year's resolution like "lose 10 pounds" and you could accomplish it. But, perhaps a more valuable lifetime accomplishment is "learn how to lose 10 pounds". You could set out to "run a marathon" or you could "learn how to train for marathons". You could set out to "write a significant paper" or you could "learn how to write significant papers".

Of course, you do want the tangible goals and results to go along with your learnings, so I'm not suggesting you do away with them. Rather, I'm suggesting a two-part resolution. For example:

  • Lose 10 pounds. Learn how to lose 10 pounds.
  • Run a half-marathon. Learn how to train for half-marathons.
  • Write a significant paper. Learn how to write significant papers.
  • Make an impactful invention. Learn how to make impactful inventions.
  • Manage your finances. Learn how to manage your finances.

This also allows you to set long-term goals and resolutions, while giving you a path to get there. This suggests a three-part resolution. For example:

  • Long-term goal: Become a manager. Learning goal: Learn how to manage people. This year's goal: Manage an intern.

Okay… You try it!  Feel free to share some of your learning resolutions here!

Best wishes for a Happy 2008!

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